EMOTIONAL INTELLIGENCE OF FINANCIAL PLANNERS IN MEDIATION

Randy Braidfoot and Andree C. Swanson

Review of Business and Finance Studies, 2013, vol. 4, issue 2, 11-20

Abstract: A commonality of the professions of mediation and financial planning is dealing with the emotional aspects of the client(s). It is surprising then that more formal training on management of the client’s emotions has not been presented by either vocation. The four aspects of self awareness, self management, social awareness, and relationship management make up the components of Emotional Intelligence. This allows an individual to monitor his or her own emotions, the emotions of others, and to use this information to create a positive outcome. The professional Financial Planner who works in Mediation can benefit greatly from the study and mastery of Emotional Intelligence.

Keywords: Emotional Intelligence; Financial Planners; Mediation; Money (search for similar items in EconPapers)
JEL-codes: G11 Z00 (search for similar items in EconPapers)
Date: 2013
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Citations: View citations in EconPapers (2)

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