OUTBOUND LOGISTICS MANAGEMENT IN MANUFACTURING COMPANIES IN GHANA

Kwame Owusu Kwateng, John Frimpong Manso and Richard Osei-Mensah

Review of Business and Finance Studies, 2014, vol. 5, issue 1, 83-92

Abstract: The optimization of outbound logistics operations through consolidation and collaboration using a third party logistics provider has potential to contribute to the profitability of an organization by lowering the cost of warehousing and transportation. The purpose of this paper is to assess outbound logistics of a manufacturing company (Guinness Ghana Breweries Limited) using the services of a third party logistics provider (DHL). Empirical research was employed to explore outbound logistics performance of the manufacturing company. Structured questionnaires were used to capture the perception of staff of GGBL regarding outbound logistics performance of the services of the third party logistics provider. The study revealed there was not much significant change in the supply chain performance measure of outbound logistics activities for the services of DHL to GGBL. Suggestions for improving the issues captured are provided. The performance measurement construct obtained from the study can be used by management of GGBL to perform routine assessment and evaluation of outbound logistics activities to improve supply chain performance of the organisation.

Keywords: Supply Chain Management; Outbound Logistics System; Supply Chain Operations Reference Model (SCOR Model); Guinness Ghana Breweries Limited (search for similar items in EconPapers)
JEL-codes: M12 O32 (search for similar items in EconPapers)
Date: 2014
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Citations: View citations in EconPapers (1)

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