SITUATION PROCESSES QUALIFICATIONS IN HOSPITALITY AND TOURISM ACTIVITY, GUAYAQUIL, ECUADOR,BRECHA ENTRE LA ACTIVIDAD TURÍSTICOHOTELERA, Y LOS PROCESOS DE FORMACIÓN UNIVERSITARIA EN GUAYAQUIL, ECUADOR

Luisa María Herrera Rivas and Edwin Lucero Espinoza

Revista Global de Negocios, 2016, vol. 4, issue 8, 35-47

Abstract: This research describes a condition of major players in the tourism-hotel business, in Guayaquil, Ecuador. Specifically, we examine those responsible for senior and middle management. In both cases, there is extremely little education or training. This is somewhat surprising as Higher Education Institutes (IES) offer targeted careers as tour guides and other professions in tourism. All this occurs because of rotating schedules, which has created a gap between service industry and academia. This is based on surveys conducted on a sample of 150 employees of four and five star hotels from May to July 2015. The results show a low level of educated professionals in tourist hotels. IES can not satisfy this need in the short term to the extent that is required.

Keywords: Higher Education Institutions; Tourist-Hotel Business; Senior Management; Academic Programs; Deficiencias (search for similar items in EconPapers)
JEL-codes: I23 I25 L83 O18 O54 (search for similar items in EconPapers)
Date: 2016
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Citations: View citations in EconPapers (1)

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