THE RELATIONSHIP BETWEEN ORGANIZATIONAL CLIMATE AND JOB SATISFACTION IN SERVICE COMPANIES, ASOCIACION DEL CLIMA ORGANIZACIONAL Y LA SATISFACCION LABORAL EN EMPRESAS DE SERVICIOS

Ma. del Rosario Garcia Velazquez, Tirso Javier Hernandez Gracia, Eleazar Gonzalez Villegas and Sergio Demetrio Polo Jimenez

Revista Internacional Administracion & Finanzas, 2017, vol. 10, issue 1, 37-48

Abstract: Organizational Development and specifically the evaluation and monitoring of employee perceived factors that that increase satisfaction level and organizational climate is fundamental. This study examines a sample of 255 employees from three service companies at Pachuca de Soto, Hidalgo. The research was quantitative, descriptive and correlational and uses two instruments: Brown & Leigh´s Organizational Climate and J. L. Melia´s Job Satisfaction (S21/26). The results show that as favorable perception of the organizational climate increases so does the members/employees’ satisfaction

Keywords: Organizational Climate; Job Satisfaction; Service Companies (search for similar items in EconPapers)
JEL-codes: L29 (search for similar items in EconPapers)
Date: 2017
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