ORGANIZATIONAL CULTURE AND LEADERSHIP FROM THE MANAGERIAL PERCEPTION IN MSMEs OF THE HOTEL SECTOR CULTURA ORGANIZACIONAL Y LIDERAZGO BAJO LA PERCEPCION GERENCIAL EN MIPYMES DEL SECTOR HOTELERO

Roman Alberto Quijano Garcia, Luis Alfredo Arguelles Ma, Deneb Eli Magana Medina and Norma Aguilar Morales

Revista Internacional Administracion & Finanzas, 2019, vol. 12, issue 2, 55-66

Abstract: This research analyses dimensions of business culture and how leadership has influenced its construction and preservation from the perspective of managers. The research is descriptive with non-experimental transversal design. Small hotels in the city of Campeche that do not belong to hotel chains were considered the population under analysis. Selected firms were registered according to the data of the Mexican Business Information System. Results obtained indicate that organizational culture has been built based on trust levels fostered among collaborators by a transformational leadership style. However, the results obtained based on indicators ex professo, indicate the leader must face problems with opportunity, as well as the needed challenges to innovate. This increases the collaboration and support provided by the collaborators through open communication and strengthens the construction, transmission and preservation of the organizational culture

Keywords: Business Culture; Leadership Style; MSMEs (search for similar items in EconPapers)
JEL-codes: M10 M12 Z30 (search for similar items in EconPapers)
Date: 2019
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