EXPLORATORY STUDY OF BURNOUT SYNDROME USING MASLACH SCALE IN AN MEXICAN UNIVERSITY, ESTUDIO EXPLORATORIO DEL SINDROME DE BURNOUT EN UNA INSTITUCION DE EDUCACION SUPERIOR MEXICANA USANDO LA ESCALA DE MASLACH

Blanca Rosa Garcia Rivera, Ignacio Alejandro Mendoza Martinez, Roman Lizarraga and Adalberto Avelar Garcia Rojas

Revista Internacional Administracion & Finanzas, 2011, vol. 4, issue 2, 67-81

Abstract: This research is an exploratory study to measure burnout syndrome levels in 70 employees working at a Mexican Public University. The measuring instrument used was the Maslach Burnout Inventory (MBI, 1986). The questionnaire has 22 items with a likert scale of 6 options that go from ¨never to daily¨ to explain how often the employee perceives any of the situations described in the items. Factor analysis of the 22 items shows that the main variables of emotional exhaustion, depersonalization and personal accomplishment at work are grouped. Findings show that employees burnout syndrome has made them lower their productivity and performance and some of them show physical signs of sickness that cause absenteeism and apathy towards their job.

Keywords: emotional exhaustion; depersonalization; burnout; job stress; self accomplishment; productivity and performance (search for similar items in EconPapers)
JEL-codes: M12 (search for similar items in EconPapers)
Date: 2011
References: View complete reference list from CitEc
Citations:

Downloads: (external link)
http://www.theibfr2.com/RePEc/ibf/riafin/riaf-v4n2-2011/RIAF-V4N2-2011-5.pdf (application/pdf)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:ibf:riafin:v:4:y:2011:i:2:p:67-81

Access Statistics for this article

Revista Internacional Administracion & Finanzas is currently edited by Terrance Jalbert

More articles in Revista Internacional Administracion & Finanzas from The Institute for Business and Finance Research
Bibliographic data for series maintained by Mercedes Jalbert ( this e-mail address is bad, please contact ).