IS OUTOSOURCING A MODEL OF COMPETITIVE ADVANTAGE IN ORGANIZATIONS?,ES LA SUBCONTRATACIÓN DE PERSONAL COMO MODELO OPERATIVO UNA VENTAJA COMPETITIVA EN LAS ORGANIZACIONES?

Blanca Rosa Garcia Rivera, Karla Gallardo Tizapantzi and Samuel Ayon Fierro

Revista Internacional Administracion & Finanzas, 2012, vol. 5, issue 5, 57-70

Abstract: Outsourcing is an increasingly popular strategy in organizations. Given the importance of this phenomenon, research is needed to analyze the factors involved in outsourcing, and the associated benefits. This research analyzes the impact of outsourcing on the flexibility and costs of a group of organizations that outsource their recruitment and payroll services in Ensenada, Baja California, Mexico. Results show it is common for Mexico companies to hire an external provider of temporary personnel management and payroll. This change in business practice is due to improve process efficiency and reduced costs. We applied the scale Espino and Padron, 2002. Results show highly significant correlations between the variables of Service Quality, flexibility and cost reduction.

Keywords: outsourcing; competitive advantage; part-time work; core business (search for similar items in EconPapers)
JEL-codes: M1 M12 (search for similar items in EconPapers)
Date: 2012
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