LOGISTICS MANAGEMENT METHODOLOGY FOR THE IMPROVEMENT OF SMALL BUSINESSES, METODOLOGIA DE GESTION LOGISTICA PARA EL MEJORAMIENTO DE PEQUENAS EMPRESAS

Carlos Alberto Gonzalez Camargo, Jose Luis Martinez Flores, Claudia Malcon Cervera and Judith Cavazos Arroyo

Revista Internacional Administracion & Finanzas, 2013, vol. 6, issue 5, 121-129

Abstract: Small businesses generally lack financial resources to pay for a logistics consulting. This implies that management of processes within the organization becomes a problem for the employer or an opportunity for improvement. This paper presents a methodology of support to improve logistics operations of small businesses. The first step proposed is to make a diagnosis from a basis of indicators of procurement, warehousing, transportation, distribution, customer service, reverse logistics, social responsibility and logistics costs. Further tools are designed for each of the above areas that improve internal logistics problems of companies. According to the diagnostic results, the company should decide which of these tools meet their needs to find an improvement. The first results of this implementation are disclosed hereby.

Keywords: Logistics Management; Small Business; Decision Making (search for similar items in EconPapers)
JEL-codes: L11 L14 L19 L29 L69 L91 M14 M41 O18 R41 (search for similar items in EconPapers)
Date: 2013
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