KNOWLEDGE FLOW METHODOLOGY APPLIED TO THE ACCREDITATION OF EDUCATIONAL PROGRAMS (SECOND PHASE),METODOLOGIA DE FLUJO DE CONOCIMIENTO APLICADA AL PROCESO DE ACREDITACION DE PROGRAMAS EDUCATIVOS (SEGUNDA FASE)

Lorenia Cantu Ballesteros, Oscar Mario Rodriguez Elias, Maria Guadalupe Sanchez Cuellar, Claudia Rojas Vasquez, Josefina Ortega Ruiz, Jose Francisco Becerra Arenas and Gustavo Alberto Sanchez Cordoba

Revista Internacional Administracion & Finanzas, 2014, vol. 7, issue 1, 31-52

Abstract: Accreditation processes in Higher Education Institutions in Mexico has become an important factor to assure the quality of a universities’ programs. They have been carried on in several Mexican Universities including Universidad Estatal de Sonora, in which results show recurring problems with documents and their flow. This paper presents a second phase of the knowledge flow methodology, as an alternative that permits the proposal of knowledge management strategies or systems to improve the processes. One of the most important results of the methodology applied to the accreditation process was the sequence diagram used to model the students’ admission process. This diagram clearly identifies the main actors, their roles, the information sources, the flows, and the knowledge storage place. It is mandatory to mention active participation of the Faculty Director who played a valuable role by being responsible for revising, and completing the portfolio, of evidence for the self-evaluation folder.

Keywords: Knowledge Flows; Accreditation of Educational Programs; Knowledge Management Systems (search for similar items in EconPapers)
JEL-codes: I23 (search for similar items in EconPapers)
Date: 2014
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