DETERMINATION OF GENDER DIFFERENCES USING THE SCALES OF LIMITATIONS (WLQ), WORK (OC) ORGANIZATIONAL COMMITMENT AND MBI MASLACH IN A GROUP OF HEALTH SECTOR PUBLIC SERVANTS, DETERMINACION DE LAS DIFERENCIAS DE GENERO USANDO LAS ESCALAS DE LIMITACIONES EN EL TRABAJO (WLQ), COMPROMISO ORGANIZACIONAL (OC) Y MBI DE MASLACH EN UN GRUPO DE SERVIDORES PUBLICOS DEL SECTOR SALUD

Blanca Rosa Garcia Rivera, Sonia Elizabeth Maldonado-Radillo and Maria Concepción Ramirez Baron

Revista Internacional Administracion & Finanzas, 2015, vol. 8, issue 2, 21-36

Abstract: This study is a descriptive, transversal research with a non-experimental design about the emotional affective state of public health workers. The main goal was to identify levels of depersonalization, emotional exhaustion, personal achievement and organizational commitment related to the working conditions of a sample of nurses. We analyze by gender differences and detect relations between the subscales. We worked with a sample of 200 employees; in the collection of the data, the Maslach MBI scale, the Allen and Meyer Organizational Commitment scale and the Work Limitations Questionnaire (WQL) were used. We decided not to include the results of the Work Limitations Questionnaire (WLQ) due to the low reliability value obtained in the questionnaire. The results identified states within a normal level and no differences in gender. We also found strong positive correlations between the subscales. This confirms the prevalence of emotional disturbances (depersonalization, emotional exhaustion, personal achievement, commitment related to the working conditions) found in previous studies.

Keywords: Burnout; Depersonalization; Emotional Exhaustion; Personal Achievement; Organizational Commitment; Working Conditions; Nurses (search for similar items in EconPapers)
JEL-codes: M12 (search for similar items in EconPapers)
Date: 2015
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