Effects of Chinese Sport Tourists’ Perceptions toward Service Quality in Jeju Island

Shiheng Zeng, Sung-Bum Chun, Weisheng Chiu, Chanmin Park and Chul Won Lee

Asian Social Science, 2017, vol. 13, issue 4, 14

Abstract: Purpose-This study proposed a research model to examine the effect of the service quality of the sport tourism industry on Chinese tourists’ satisfaction and future intention and subjective well-being in Jeju Island. Methodology-Data were recruited from 349 Chinese tourists, who participated in sport activities in Jeju Island. Findings-The findings indicate the physical environment quality and outcome quality have positive influences on tourist satisfaction. Tourist satisfaction significantly and positively influenced tourists’ future behavioral intentions and subjective well-being. All Chinese respondents positively evaluated the service quality in Jeju Island. Value-This study contributes to the understanding of the sports tourism industry targeting Chinese tourists in Jeju Island.

Date: 2017
References: View references in EconPapers View complete reference list from CitEc
Citations:

Downloads: (external link)
https://ccsenet.org/journal/index.php/ass/article/download/66153/36445 (application/pdf)
https://ccsenet.org/journal/index.php/ass/article/view/66153 (text/html)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:ibn:assjnl:v:13:y:2017:i:4:p:14

Access Statistics for this article

More articles in Asian Social Science from Canadian Center of Science and Education Contact information at EDIRC.
Bibliographic data for series maintained by Canadian Center of Science and Education ().