Introducing an Online Consumer-Based Review Platform for Restaurant Hygiene

Wessam Atif, Mohamed Farid and Kota Kodama

Global Journal of Health Science, 2019, vol. 11, issue 2, 118

Abstract: The World Health Organization states that everyone should play a role in contributing to food hygiene. In this article, we introduce the first online consumer-based platform for restaurant hygiene reviews, a platform that may provide a transparent channel for consumers to play their role in food hygiene. While public purchase decisions may be significantly affected by online consumer reviews, currently there are no dedicated websites for consumers to add restaurant hygiene reviews (RHRs), which is an expression coined in this article. The new platform helps consumers post food hygiene reviews by answering a series of questions while visiting any restaurant, and it also gives them an option to report food hygiene violations to the authorities. This website may help future research if the data collected is analyzed to understand trends in food hygiene violations noticed by the public; we also plan to have annual awards for the best restaurant in food hygiene based on consumer reviews. The questionnaire provided will also contribute to consumer food hygiene education. This platform is expected to bring food hygiene into the context of daily life and add to pressure on the restaurant industry to follow food hygiene requirements, thereby leading to a positive impact on environmental health.

Date: 2019
References: View references in EconPapers View complete reference list from CitEc
Citations:

Downloads: (external link)
http://www.ccsenet.org/journal/index.php/gjhs/article/download/0/0/38275/38795 (application/pdf)
http://www.ccsenet.org/journal/index.php/gjhs/article/view/0/38275 (text/html)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:ibn:gjhsjl:v:11:y:2019:i:2:p:118

Access Statistics for this article

More articles in Global Journal of Health Science from Canadian Center of Science and Education Contact information at EDIRC.
Bibliographic data for series maintained by Canadian Center of Science and Education ().