A Study on Effects of Time Pressure Perceived by Users of Airport Duty-free Shop on Impulsive Purchasing Behavior and repurchase Intention

Kang-Yeol Lee, Yu-Jin Choi and Jin-Woo Park

International Business Research, 2018, vol. 11, issue 1, 59-65

Abstract: The purpose of this research is to analyze the effects of time pressure perceived by users of the airport duty-free shop on impulsive purchasing behavior, satisfaction, and repurchase intention. For the purpose, we have carried out a questionnaire survey with users of the duty-free shop at the Incheon International Airport who are waiting to get on-board after purchasing duty-free goods at the airport duty-free shop as target. A total of 203 questionnaires were analyzed using structural equation modeling. As a result of the analysis, time pressure turned out to have a significant effect on impulsive purchasing behavior and repurchase intention, and satisfaction turned out to have a positive effect on repurchase intention. On the other hand, the effect of impulsive purchasing behavior on satisfaction and repurchase intention turned out to be insignificant statistically.

Keywords: airport duty-free shop; time pressure; impulsive purchasing behavior; satisfaction; repurchase intention (search for similar items in EconPapers)
Date: 2018
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Persistent link: https://EconPapers.repec.org/RePEc:ibn:ibrjnl:v:11:y:2018:i:1:p:59-65

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