EconPapers    
Economics at your fingertips  
 

Manager Attitude Impact on the Performance of Employees “A Case of Jordanian Travel and Tourism Institutions”

Ashraf Mohammad Alfandi

International Business Research, 2020, vol. 13, issue 1, 136-144

Abstract: The present study aimed to examine the role of manager attitude (MA) on enhancing employee performance (EP) at the tourism and travel institutions (TTI) in Jordan. The study population consists of 3700 employees at the TTI located in the capital of Jordan (Amman) as most of institutions located their (97%). A randomly sampling technique was employed at the present study. Collected data were analyzed using Statistical Packages for Social Sciences (SPSS) program. The researcher distributed 132 questionnaires, 123 of them were returned, which forms 93% of the sample. The study found a statistical significant influence of MA on EP in general. More specifically, the results showed that there is a statistically significant impact of MA on the three dimensions of EP (quality of work, quantity of work and speed of work achievement). The researcher accounts these results that the concept of MA helped people at the organization to become more effective in carrying out of their duties to improve organizational performance through the increasing level of individual competences. Finally, further research opportunities could enrich the understanding of MA and EP at the Jordanian TTI has been verified.

JEL-codes: R00 Z0 (search for similar items in EconPapers)
Date: 2020
References: View complete reference list from CitEc
Citations: Track citations by RSS feed

Downloads: (external link)
http://www.ccsenet.org/journal/index.php/ibr/article/download/0/0/41556/43217 (application/pdf)
http://www.ccsenet.org/journal/index.php/ibr/article/view/0/41556 (text/html)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:ibn:ibrjnl:v:13:y:2020:i:1:p:136-144

Access Statistics for this article

More articles in International Business Research from Canadian Center of Science and Education Contact information at EDIRC.
Bibliographic data for series maintained by Canadian Center of Science and Education ().

 
Page updated 2020-01-11
Handle: RePEc:ibn:ibrjnl:v:13:y:2020:i:1:p:136-144