Literature Review on the Effect of Balanced Scorecard on Employee Wellbeing

Ceren Peri Cignitas, Juan Antonio Torrents Arevalo and Jordi Vilajosana Crusells

International Journal of Business and Management, 2023, vol. 17, issue 3, 103

Abstract: Employee well-being is an important key area of human resource development (HRD), such as performance measurement, employee productivity, employee development, and motivation. Employees are a key element in realizing the organization's strategies. For this reason, measuring employee performance is important in terms of ensuring the efficiency and sustainability of the system and is an HR Strategy. The aim is to determine whether there is a quasi-experimentally demonstrable relationship between. Balanced Scorecard (BSC), and employee well-being. The study conducted qualitative and quantitative research based solely on the bibliographical review of previous theoretical/conceptual and empirical articles on the subject. Quantitative measurement data were collected from 9 empirical studies, and a total of 121 qualitative studies were reviewed. The findings of the study proved that there is a strong relationship between employee happiness and the increase in performance of organizations, while the BSC application increases employee happiness and indirectly the happiness of the organization. This article is an important reference work for HR development with Balanced Scorecard strategies.

Date: 2023
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