E-Cash management System in the Public Sector in Sri Lanka: With Special Reference to the Ministry of Public Administration & Home Affairs

Tharaka Liyanapathirana and R. P. C. Ranjani

Journal of Management and Sustainability, 2017, vol. 7, issue 2, 152-165

Abstract: E-cash Management System enhances cash management in the private sector and the public sector in a fast pace of organizational environment change. Though it has not a universal framework for e-cash management, the public sector in many countries has provided its usefulness by dint of their results of application. Concurrently, the public sector in Sri Lanka has also initiated e-cash management at ministerial and departmental levels parallel to the existing setup. Despite many attempts made in improving e-cash management system in the public sector, little progress has been made. However, there is a lack of research on e-cash management in the public sector in Sri Lanka. Thus, this study focuses to fill the gap in this regard. This study seeks to contribute knowledge in this area by addressing related questions. The first research question is as follows: Despite many reformsmade in the administration system in the public sector, whydo the issues in respect of e-cash management system abide or persist or prevail to be addressed? Secondly, what are the factors that have adversely affected the progress of e-cash management? Hence the study was carried out to elite answer to the aforementioned questions.Combinations of Qualitative and Quantitative research strategies were applied in the research process which is commonly known as mixed method research. Random sampling method was applied. Samples of 500 managers in the public sector were selected and only 317 responded. Data were collected by self-administered Questionnaire and interviewed concurrently. Using the data from the survey analyses was completed. The results of the study revealed that the existing level of e-cash management owing to administrative reforms and implementations have not effectively addressed the deep-rooted social, political and cultural issues which pose as crucial barriers for the success of e-cash management.

Keywords: e-cash; e-cash management; e-public sector; e-services; national policy (search for similar items in EconPapers)
Date: 2017
References: View references in EconPapers View complete reference list from CitEc
Citations:

Downloads: (external link)
http://www.ccsenet.org/journal/index.php/jms/article/view/66801/37198 (application/pdf)
http://www.ccsenet.org/journal/index.php/jms/article/view/66801 (text/html)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:ibn:jmsjnl:v:7:y:2017:i:2:p:152-165

Access Statistics for this article

More articles in Journal of Management and Sustainability from Canadian Center of Science and Education Contact information at EDIRC.
Bibliographic data for series maintained by Canadian Center of Science and Education ().