Automated Teller Machines (ATMs): The Changing Face of Banking in India

Lakshminarayana Bhat A and B Jayarama Bhat

The IUP Journal of Bank Management, 2013, vol. XII, issue 4, 16-28

Abstract: Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

Date: 2013
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Persistent link: https://EconPapers.repec.org/RePEc:icf:icfjbm:v:12:y:2013:i:4:p:16-28

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