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Fostering Knowledge Management and Citizen Participation via E-Governance for Achieving Sustainable Balanced Development

M A T Al Sudairy and T G K Vasista

The IUP Journal of Knowledge Management, 2012, vol. X, issue 1, 52-64

Abstract: The fundamental principle of any political community is the mutual acknowledgment as autonomous individuals, each with a right to personal self-fulfillment (Zürn, 2000), besides their alignment towards unity and integration for the national development and its balanced contribution to the globe. Knowledge Management (KM) and citizen participation in the form of Web 2.0-based e-forums promote a facilitating buffer technique for streamlining the governance structures and processes towards balanced development and growth by satisfying the enablement of the principle along with e-governance. A metric that targets learning and growth perspective of balanced scorecard strategy remains the foundation for all strategies (Kaplan and Norton, 2000, p. 93). Therefore, the objective of this paper is to deal with the KM and also present the illustrations of the state-of-the-art e-governance efforts for citizen engagement.

Date: 2012
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