Formation of the Object in the Business Performance Management on the Passenger Bus Station

Dmitriev Ilya A. and Shcheblykina Kristina A.
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Dmitriev Ilya A.: Kharkiv National Automobile and Highway University
Shcheblykina Kristina A.: Kharkiv National Automobile and Highway University

Business Inform, 2013, issue 1, 131_136

Abstract: The condition and the content of object in business performance management on the passenger BS have been suggested in article. The management object forming is presented with the help of process approach. It has been that the business performance on passengers BC is formed as the result of financial, work processes with the personnel, with clients and the main processes. The object's model of the business performance management at BS was developed using the IDEF0 methodology.

Keywords: management object; business performance of passengers BS; process approach; balanced scorecard (search for similar items in EconPapers)
Date: 2013
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