Target-Oriented Approach to Identification of Business Processes of a Company

Kotlik Andrey V. ()
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Kotlik Andrey V.: Kharkiv National University of Economics

Business Inform, 2013, issue 2, 193_196

Abstract: The article identifies essence of the procedure of identification of business processes and its place in creation of a process model of a company. It shapes a set of properties of the business process, which should be determined at its identification. It considers approaches to construction of a process model of a company and identifies its advantages and shortcomings. It considers procedures of structurisation and identification of business processes of a company, which are alternative ones by direction of movement along levels of its hierarchy. It demonstrates that the goal (task), at achievement of which a business process is directed, directly identifies its boundaries at exit and indirectly (through production and management technology of a company and in accordance with the accepted level of detailing business processes) - boundaries at entry. The offered approach to identification of business processes on the basis of its goals is illustrated by an example of sales activity of a company.

Keywords: business process; identification of a business process; boundaries of a business process; goals of a business process; purchase funnel (search for similar items in EconPapers)
Date: 2013
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