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A collaborative model for predictive maintenance of after-sales equipment based on digital twin

Xiao Li, Hongfei Liang, Yuchen Chen, Yuanpeng Ruan and Lei Wang

European Journal of Industrial Engineering, 2023, vol. 17, issue 5, 795-831

Abstract: In response to the demands of users for prompting fault diagnosis and maintenance, equipment manufacturers require more advanced maintenance technologies for real-time monitoring, prediction, and remote guidance. Based on digital twin, this paper puts forward a seven-dimensional model of collaborative maintenance and a collaborative model for after sales maintenance service, which enables manufacturers to provide more effective and timely service and support to their customers. Taking a bottled water capping process as an example, it constructs a digital twin-driven model for predicting the remaining effective life of devices, a digital twin service platform with a maintenance knowledge database. Based on the forward variable combining the current state and state duration from hidden semi-Markov chain, and the improved formula for calculating the remaining effective life of equipment state, the feasibility of the proposed seven-dimensional collaborative maintenance model and the collaborative model for after sales maintenance service are verified. [Submitted: 20 July 2021; Accepted: 8 August 2022]

Keywords: digital twin; predictive maintenance; collaborative maintenance; hidden semi-Markov chain model; after-sales equipment. (search for similar items in EconPapers)
Date: 2023
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