 The effects of work sampling and feedback on individuals' work- and safety-related behaviour prior to, during, and after observer presenceAngela R. Lebbon, Jón G. Sigurjónsson and John Austin Global Business and Economics Review, 2012, vol. 14, issue 3, 226-247 Abstract: Work sampling has been demonstrated to be an effective tool for supervisors to motivate and enhance subordinates' work and safety performance. However, the effectiveness of work sampling has been questioned due to data being derived solely from direct observation when supervisors are present. The purpose of the current study is to investigate the effects of observer presence over several weeks on individuals' work- and safety-related behaviour prior to, during, and after direct observation. Additionally, this study will attempt to determine if feedback facilitates performance improvements prior to, during, and after observation. Results from this study suggest that work sampling and feedback are beneficial in improving work- and safety-related behaviour, yet, those improvements do not sustain beyond observation periods. These findings have implications for researchers and managers searching for techniques to improve employee performance. Keywords: behavioural safety; employee performance; observation; feedback; work sampling; management; organisational behaviour; reactivity; supervisors; motivation. (search for similar items in EconPapers) Downloads: (external link) Related works: Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text Persistent link: https://EconPapers.repec.org/RePEc:ids:gbusec:v:14:y:2012:i:3:p:226-247 Access Statistics for this article More articles in Global Business and Economics Review from Inderscience Enterprises Ltd |
Is your work missing from RePEc? Here is how to contribute.
Questions or problems? Check the EconPapers FAQ or send mail to .
EconPapers is hosted by the
School of Business at Örebro University.