Main tasks of a dealer's internet activities in new automobile sales

Hiromi Shioji

International Journal of Automotive Technology and Management, 2004, vol. 4, issue 4, 384-393

Abstract: This paper clarifies the characteristics of internet automobile sales. In particular, we try to analyse why there is a huge gap between internet Auto Shoppers and internet Auto Buyers has been generated. In conclusion, we can assert that the gap stems from the following three factors: the behaviour of internet Auto Shopper; one-sided blind negotiation for dealers; and the immaturity of Online Buying Service models.

Keywords: automobile industry; car sales; automobile sales; automotive dealers; customer retention; internet sales; marketing; negotiation process; online buying service models; online shopping behaviour; e-purchasing. (search for similar items in EconPapers)
Date: 2004
References: Add references at CitEc
Citations:

Downloads: (external link)
http://www.inderscience.com/link.php?id=6291 (text/html)
Access to full text is restricted to subscribers.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:ids:ijatma:v:4:y:2004:i:4:p:384-393

Access Statistics for this article

More articles in International Journal of Automotive Technology and Management from Inderscience Enterprises Ltd
Bibliographic data for series maintained by Sarah Parker ().