Impact of digital transformation on employee job satisfaction - a bibliometric analysis

Debiprasad Mukherjee and Naresh Gopal

International Journal of Bibliometrics in Business and Management, 2024, vol. 3, issue 2, 95-146

Abstract: Digital transformation involves utilising emerging digital technologies to revamp business processes, organisational culture, and user experiences in line with global business demands. Employee job satisfaction is measured by their preference for job aspects such as work profile and quality. Consequently, scholars worldwide have examined how digital transformation affects employee job satisfaction. This study aims to analyse the progression of research on the 'impact of digital transformation on employee job satisfaction' in major Scopus-listed journals within management and social sciences. Employing bibliometric tools like Bibliometrix/Biblioshiny, this analysis synthesises bibliometric data, encompassing clustering, conceptual, intellectual, and social structures, along with author and citation analysis. The objective is to provide researchers and academics with insights into the evolving literature, trends, perspectives, and themes in digital transformation and employee satisfaction. The findings underscore the positive correlation between digital transformation initiatives, heightened job satisfaction, and improved job performance, emphasising the potential to shift jobs from operational to strategic, lean, and flexible, thereby enhancing overall satisfaction.

Keywords: digital transformation; job satisfaction; satisfaction index; Scopus; bibliometric; bibliometrix; clustering; citation analysis; source analysis; country analysis; author analysis. (search for similar items in EconPapers)
Date: 2024
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