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Issues and challenges in rebranding of Malaysian street markets

Nur Atiqah Rochin Demong, Erne Suzila Kassim, Noor'ain Mohamad Yunus, Melissa Shahrom and Sri Fatiany Abdul Kader Jailani

International Journal of Business and Globalisation, 2021, vol. 28, issue 1/2, 206-217

Abstract: Street markets, including night and farmers' markets, are considered as a less formalised economic activity. While it is considered as the bottom of the retail pyramid, studies on street markets have found that a quite substantial number of advantages that strengthen the human and social interactions. In this paper, a case study was conducted to gather insights from stakeholders on the issues and challenges of rebranding street markets. Sets of interview were conducted to provide empirical inquiries. Sellers and frequent and irregular buyer groups were selected based on purposive sampling strategy as participants. Unstructured interviews were conducted that allows for probing the answers for more input. Findings of the interviews with the respective local council, and street market sellers and buyers reveal price non-standardisation, service quality, product preference, infrastructure, convenience and accessibility and sellers' resistance to change are the key issues.

Keywords: street market; rebranding; open-air market; competitive advantage; retail market; Malaysia. (search for similar items in EconPapers)
Date: 2021
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