How mobile banking resistance behaviour affects financial inclusion in India?

Kiran Mehta and Asha Rani

International Journal of Business and Globalisation, 2023, vol. 35, issue 1/2, 32-47

Abstract: Mobile technology revolution will contribute greatly to financially include the largely unbanked strata of Indian society. The increasing number of wireless connections and relatively low score of financial inclusion in India attract the attention towards a specific segment of potential mobile banking users who are having mobiles but not mobile banking. The mobile banking can also cover these nooks of the country, which were not covered by the manual or branch banking. The current study addresses two research questions. One, what are the factors of resistance behaviour for use of mobile banking? Two, what is the impact of mobile banking resistance behaviour on financial inclusion? The study is unique in terms of it having made an attempt to examine the impact of mobile banking resistance behaviour on the financial inclusion.

Keywords: mobile banking resistance; India; financial inclusion; mobile banking; logistic regression; EFA; CFA. (search for similar items in EconPapers)
Date: 2023
References: Add references at CitEc
Citations:

Downloads: (external link)
http://www.inderscience.com/link.php?id=134391 (text/html)
Access to full text is restricted to subscribers.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:ids:ijbglo:v:35:y:2023:i:1/2:p:32-47

Access Statistics for this article

More articles in International Journal of Business and Globalisation from Inderscience Enterprises Ltd
Bibliographic data for series maintained by Sarah Parker ().