Moderating role of the 'type of hotel' on the relationship between human resource practices and job satisfaction in the hotel sector in India: a PLS-based SEM approach

Pankaj Kumar, Vijay Kumar Jain, Praveen Dube and Vikas Tyagi

International Journal of Business and Globalisation, 2024, vol. 36, issue 2/3, 259-275

Abstract: The hotel industry is a major industry, which is facing a global crisis, i.e., work and lack of skill. Bad HR practices have contributed to a crisis in skilled jobs and this could be due to truncated levels of wage, which in turn decreases employee satisfaction. On the contrary, effective HR practices create healthy job satisfaction for employees. Therefore, considering the research gap, this study is to investigate the relationship between human resource practices (HRP) and job satisfaction (JS) with the moderating role of 'type of hotel'. This study collected a sample size of 82 hotels (independent hotel = 36 and chain hotel = 46) in Dehradun (India). The partial least squares method was used to establish the relationship between HRP and JS. The results indicate that HR practices are a positive relationship with job satisfaction in chain hotels. Research limitations and future directions are discussed.

Keywords: human resource practices; HRP; job satisfaction; JS; hotel sector; SmartPLS; chain hotel; independent hotel; recruitment and selection; training and development; compensation system. (search for similar items in EconPapers)
Date: 2024
References: Add references at CitEc
Citations:

Downloads: (external link)
http://www.inderscience.com/link.php?id=137394 (text/html)
Access to full text is restricted to subscribers.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:ids:ijbglo:v:36:y:2024:i:2/3:p:259-275

Access Statistics for this article

More articles in International Journal of Business and Globalisation from Inderscience Enterprises Ltd
Bibliographic data for series maintained by Sarah Parker ().