Mobile banking a new banking model: an empirical investigation of financial innovation

Tarak Nath Sahu and Sudarshan Maity

International Journal of Business Innovation and Research, 2023, vol. 32, issue 2, 188-206

Abstract: In the present study, researchers conduct a detailed investigation of financial innovation of mobile banking due to technological innovation. The study covers from 2010-2011 to 2019-2020. A multiple regression model is used to identify the important factors that influence technology-based mobile banking transactions. The analysis reveals that mobile connection, literacy and GDP rate play a significant role in the growth of mobile banking transactions. Further, to investigate the role of mobile banking transactions on financial inclusion, researchers have run a bivariate regression analysis. The result shows that mobile banking transactions have a significant role on financial inclusion. The study also finds that public and private sector banks both play a significant role in implementing mobile banking. So, when physical branch mode banking is too costly, regulators and banks can stimulate the customers to use the mobile device as a mode of banking to achieve the target of financial inclusion.

Keywords: financial inclusion; mobile banking; innovation; technology. (search for similar items in EconPapers)
Date: 2023
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Persistent link: https://EconPapers.repec.org/RePEc:ids:ijbire:v:32:y:2023:i:2:p:188-206

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