The role of organisational infrastructure in successful ERP implementation: an empirical study by hierarchical regression and PCA

Ali Azadeh, Masoud Afshari-Mofrad and Masoud Khalojini

International Journal of Business Information Systems, 2012, vol. 10, issue 1, 40-67

Abstract: Organisations face considerable challenges in implementing and using ERP systems. Several researchers have tried to study different aspects of this system. In this paper, based on literature review and experts' interviews, a conceptual model is proposed which poses that technical and organisational infrastructures have an intervening role in the relationship between critical success factors and ERP performance. A 40-item questionnaire is used for data collection and analysis. Hierarchical regression results proved that at 95% confidence level, infrastructure variable plays a moderating role in the relationship between critical success factors and ERP performance. Also, principal component analysis (PCA) and latent moderated structural equations (LMSs) technique are used to validate the results of hierarchical regression. Results show that organisational infrastructure has the most important effect on ERP performance and 'strategic goals' is the most important critical success factor. To our knowledge, this is the first study which is concerned with the moderating role of organisational infrastructures in the relationship between ERP critical success factors and performance.

Keywords: enterprise resource planning; ERP implementation; organisational infrastructure; critical success factors; CSFs; hierarchical regression; principal component analysis; PCA; latent moderated structural equations; LMS; efficiency; conceptual modelling. (search for similar items in EconPapers)
Date: 2012
References: Add references at CitEc
Citations:

Downloads: (external link)
http://www.inderscience.com/link.php?id=46680 (text/html)
Access to full text is restricted to subscribers.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:ids:ijbisy:v:10:y:2012:i:1:p:40-67

Access Statistics for this article

More articles in International Journal of Business Information Systems from Inderscience Enterprises Ltd
Bibliographic data for series maintained by Sarah Parker ().