Working smarter or working harder? Complementary relationship between extent of IS use and nature of IS use

Vikas Jain and Shivraj Kanungo

International Journal of Business Information Systems, 2016, vol. 21, issue 4, 512-540

Abstract: With ever increasing investments in information technologies, organisations still continue to struggle to identify ways to improve technology enabled productivity of their employees. In this paper, we explore the complementary relationship between extent of IS use (time spent using IS) and post-adoptive IS-use behaviour of individuals. Through a survey of 246 individuals, we provide empirical evidence of complementary role of nature of IS use in influencing performance impacts of IS at the individual level. The contributions of this study to IS value research are two-fold. Firstly, it provides empirical evidence of complementary relationship between antecedents of IS-enabled productivity at the individual level. Secondly, it highlights the significance of nature of IS use in influencing IS-enabled productivity. We provide managerial implications of these significant research findings by discussing how to leverage the value of information systems at the individual level.

Keywords: IS value; IS performance; complementarity; IS use; IS productivity; information systems; information technology. (search for similar items in EconPapers)
Date: 2016
References: Add references at CitEc
Citations:

Downloads: (external link)
http://www.inderscience.com/link.php?id=75259 (text/html)
Access to full text is restricted to subscribers.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:ids:ijbisy:v:21:y:2016:i:4:p:512-540

Access Statistics for this article

More articles in International Journal of Business Information Systems from Inderscience Enterprises Ltd
Bibliographic data for series maintained by Sarah Parker ().