EconPapers    
Economics at your fingertips  
 

Predicting e-commerce adoption in small hotel: the role of technology-organisation-environment framework

N. Nurhadi and Margo Purnomo

International Journal of Business Information Systems, 2018, vol. 29, issue 3, 324-341

Abstract: This study aims at explaining the determinants of e-commerce adoption at firm level based on the technology-organisation-environment framework. The population of this explanatory research included small hotels in Bali Indonesia which had implemented e-commerce system for at least a year. The result of the analysis showed that the four variables (relative advantage, organisational readiness, management commitment and external pressure) had a significant effect to the adoption of e-commerce system, whereas statistically, the effect of the compatibility was not significant. Future researchers are expected to take more than one respondent as the informants in each of the selected hotel as the unit of the analysis. The result of this study proposed a practical implication suggesting that hotels need to consider the aspects of financial, technology, and human resources as an organisational readiness in implementing an e-commerce system.

Keywords: e-commerce adoption; technology-organisation-environment framework; small hotel; relative advantage; compatibility; organisational readiness; management commitment; external pressure. (search for similar items in EconPapers)
Date: 2018
References: Add references at CitEc
Citations: View citations in EconPapers (1)

Downloads: (external link)
http://www.inderscience.com/link.php?id=95567 (text/html)
Access to full text is restricted to subscribers.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:ids:ijbisy:v:29:y:2018:i:3:p:324-341

Access Statistics for this article

More articles in International Journal of Business Information Systems from Inderscience Enterprises Ltd
Bibliographic data for series maintained by Sarah Parker ().

 
Page updated 2025-03-19
Handle: RePEc:ids:ijbisy:v:29:y:2018:i:3:p:324-341