Factors affecting acceptance of internet banking with technology-organisation-environment framework: a perspective of corporate customer in Indonesia

Yekti Wirani, Achmad Nizar Hidayanto and Muhammad Rifki Shihab

International Journal of Business Information Systems, 2020, vol. 34, issue 4, 560-593

Abstract: This study is conducted to analyse factors that affect acceptance of internet banking in Indonesia from corporate customers perspective. The proposed model in this research using technology-organisation-environment (TOE) framework. This model was tested by the structural equation modelling (SEM) using AMOS 22 software. The analysis result of 334 respondents show corporate customers in Indonesia tend to consider five factor that affect acceptance of internet banking. Concerning internet banking characteristic, it was also proven that perceived cost, security, top management support, service provider support, and government support affect on internet banking acceptance.

Keywords: technology-organisation-environment; TOE; technology, organisation, environment; technological; organisational; environmental; internet banking; IB; corporate internet banking; internet banking acceptance; corporate customer; Indonesia. (search for similar items in EconPapers)
Date: 2020
References: Add references at CitEc
Citations: View citations in EconPapers (1)

Downloads: (external link)
http://www.inderscience.com/link.php?id=109027 (text/html)
Access to full text is restricted to subscribers.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:ids:ijbisy:v:34:y:2020:i:4:p:560-593

Access Statistics for this article

More articles in International Journal of Business Information Systems from Inderscience Enterprises Ltd
Bibliographic data for series maintained by Sarah Parker ().