Organisational factors for successful implementation of ERP systems

Jaideep Motwani, Asli Yagmur Akbulut, Zubair M. Mohamed and Charles L. Greene

International Journal of Business Information Systems, 2008, vol. 3, issue 2, 158-182

Abstract: Given the substantial investments of time, money and other resources, as well as the technical and organisational risks involved, it is important to understand what is needed to ensure a successful ERP implementation. In this study, we identified the critical success factors for ERP implementations from the relevant literature, categorised them into a sound theoretical framework and linked them to ERP success outcomes. We also provided empirical evidence from two companies that have recently implemented ERP systems. We utilised the theories of business process change, process change management and the literature on information systems success.

Keywords: automobile industry; business process change; case study; critical success factors; CSFs; ERP implementation; ERP success; process change management; PCM; enterprise resource planning; automotive ERP; business information systems. (search for similar items in EconPapers)
Date: 2008
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Citations: View citations in EconPapers (2)

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