Research on time-management skills of employees in the process of creating value for the customer

Anna Pluta and Grażyna Paulina Wójcik

International Journal of Business Performance Management, 2015, vol. 16, issue 2/3, 246-261

Abstract: The purpose of this article is to find out whether time management skills can have an impact on creating value for the customer. The basis for the deliberations conducted in the article is an analysis of literature and the results of our own research regarding future Polish workers. The presented considerations and the results of the study indicate that time management skills can affect the chain of dependence that is shaping value. In order to provide value to the customer, organisations should not forget about the employees and the skills they possess, especially those related to the rational management of time. This article focuses mainly on Poland and Polish organisations; however issues discussed also apply to other nationalities.

Keywords: time management skills; value for the customer; Generation Y; employee requirements; value creation; Poland. (search for similar items in EconPapers)
Date: 2015
References: Add references at CitEc
Citations:

Downloads: (external link)
http://www.inderscience.com/link.php?id=68735 (text/html)
Access to full text is restricted to subscribers.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:ids:ijbpma:v:16:y:2015:i:2/3:p:246-261

Access Statistics for this article

More articles in International Journal of Business Performance Management from Inderscience Enterprises Ltd
Bibliographic data for series maintained by Sarah Parker ().