Organisational growth through operational change

Justin Bateh and Stella Sofianopoulou

International Journal of Business Performance Management, 2019, vol. 20, issue 3, 278-296

Abstract: How do different dimensions of corporate strategies (management, human resources, sustainability, finances, organisational resilience and operations resources) affect organisational growth and profit enhancement? To address this question, we examine eight contemporary cases of recent change by multinational corporations: Amneal Pharmaceuticals, Avinger, CSX Corporation, GE Transportation, The Hershey Company, Laureate Education, Sears Holdings Corporation, and Toyota Motor Corporation. As these cases share a common goal of improving quality and promoting organisational growth, we use them to demonstrate the impact of corporate strategies on organisational growth. In doing so, we strategically highlight these cases to discuss practical and academic understandings of the multifaceted manners in which contemporary businesses manipulate and adjust operational systems to affect organisational growth and profit enhancement. We provide a discussion of these cases through ten recommendations for business process improvement.

Keywords: operations strategies; sustainability; organisational growth; quality management; performance improvement; efficiency; business optimisation; business process improvements; BPIs. (search for similar items in EconPapers)
Date: 2019
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