 Robotics and Generation Z - apprehension or attachment?Roberta Fenech, Priya Baguant and Ihab Abdelwahed International Journal of Business Performance Management, 2020, vol. 21, issue 1/2, 245-259 Abstract: Developments in technology resulted in rapid change over the past decades. The purpose of this exploratory research is to discover the positive emotional response of attachment and apprehension towards robotics of Generation Z. This exploratory study contributes to existing knowledge as it is based in the UAE and also studies gender differences within Generation Z. The theoretical framework is the change theory by Lewin (1951). A quantitative methodology was adopted. In total, 116 participants filled in a questionnaire consisting of the negative attitudes towards robots scale (NARS), robot anxiety scale (Nomura et al., 2006) and an eight-item scale of product emotional attachment by Schifferstein and Zwartkruis-Pelgrim (2008). The main finding is that Generation Z participants are in a process of change as they find themselves in a state of ambiguity and are undecided about their emotions towards robots in the workplace, however lean more towards feeling apprehensive, fearful and detached. Keywords: Generation Z; robotics; emotions; attachment; fear; technology; organisational change. (search for similar items in EconPapers) Downloads: (external link) Related works: Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text Persistent link: https://EconPapers.repec.org/RePEc:ids:ijbpma:v:21:y:2020:i:1/2:p:245-259 Access Statistics for this article More articles in International Journal of Business Performance Management from Inderscience Enterprises Ltd |
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