Realigning performance measures: case studies in Irish industry

Sarah Ingle

International Journal of Business Performance Management, 2000, vol. 2, issue 1/2/3, 124-136

Abstract: The measurement of performance in manufacturing organizations is moving away from being primarily financially oriented, and being realigned towards the use of "balanced" systems that mix both financial and non-financial measures. The extent to which a balance of measurement is being achieved in practice is examined within one segment of the Irish automotive component sector using a Performance Measurement Questionnaire (PMQ). Analysis of the PMQ results is carried out in conjunction with determination of the prevalence of new manufacturing philosophies such as world class manufacturing (WCM) in the firms surveyed. Initial results indicate that organisations further along the WCM route use performance measurement systems that combine both financial and non-financial measures.

Keywords: World Class Manufacturing (WCM); Performance Measurement Questionnaire (PMQ); balanced measurement systems; Irish automotive component manufacturing industry. (search for similar items in EconPapers)
Date: 2000
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