Measuring performance of material handling systems: a conveyor system analysis

Malini Natarajarathinam, Midhun Somy and Michael D. Johnson

International Journal of Business Performance and Supply Chain Modelling, 2011, vol. 3, issue 2, 167-180

Abstract: Operational efficiency of systems is generally measured by key performance indicators (KPIs). A complete set of KPIs for material handling systems are not readily available. The lack of KPIs makes it harder to assess efficiency and track progress in systems. We develop a list of KPIs to measure the efficiency of a material handling system and specifically discuss the case of a conveyor system. Also, considering a single KPI and ignoring others will lead to a myopic approach to improvement. To combat such a shortfall, we propose a simple weighted approach to obtain a wholesome assessment of a system with KPIs.

Keywords: materials handling systems; key performance indicators; KPIs; conveyor systems; performance measurement; benchmarking; operational efficiency. (search for similar items in EconPapers)
Date: 2011
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