 Development of a universal supply chain management performance indexFikri Dweiri and Sharfuddin Ahmed Khan International Journal of Business Performance and Supply Chain Modelling, 2012, vol. 4, issue 3/4, 232-245 Abstract: In today's competitive market, it is essential for companies to evaluate and benchmark their supply chain management (SCM) system. This task is difficult due to the lack of a universal index that includes the relevant criteria for any business nature such as manufacturing or service. This paper identified six major criteria and their respected sub-criteria of the SCM cycle based on literature survey and experts' opinions from different industrial and academic backgrounds. A survey of the SCM experts is used to find the weight of each criterion on a SCM performance index (SCMPI). The proposed SCMPI is helpful in evaluating and monitoring the overall SCM performance and in setting targets of a desired performance level. The SCMPI is useful regardless of the business nature or size. It is also applicable with simple adjustment when some criterion is not available. The model was validated using a case study. Keywords: supply chain management; transport; distribution; logistics; warehousing; stores; SCM performance index; performance criteria; performance measures; supply chain performance; target setting. (search for similar items in EconPapers) Downloads: (external link) Related works: Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text Persistent link: https://EconPapers.repec.org/RePEc:ids:ijbpsc:v:4:y:2012:i:3/4:p:232-245 Access Statistics for this article More articles in International Journal of Business Performance and Supply Chain Modelling from Inderscience Enterprises Ltd |
Is your work missing from RePEc? Here is how to contribute.
Questions or problems? Check the EconPapers FAQ or send mail to .
EconPapers is hosted by the
School of Business at Örebro University.