A modelling framework for improving supply chain delivery performance

Thomas Ngniatedema, Lihua Chen and Alfred L. Guiffrida

International Journal of Business Performance and Supply Chain Modelling, 2016, vol. 8, issue 2, 79-96

Abstract: The evaluation of delivery performance is a crucial component in the overall management and control of a supply chain. The main objective of this research is to develop a framework that can be used to improve the delivery performance of a supplier to the end customer in a supply chain. The framework provides a bound on the financial investment required to make improvement to the delivery process. A variance reduction modelling approach is used that directly incorporates the uncertainty in the delivery time distribution into a financial delivery performance metric. The framework is demonstrated using numerical illustrations.

Keywords: supply chain performance; delivery performance; variance reduction; process improvement; modelling; supply chain management; SCM; financial investment; uncertainty; delivery times. (search for similar items in EconPapers)
Date: 2016
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