Structural investigation of service supply chain: a social network analysis approach

Sumit Sakhuja and Vipul Jain

International Journal of Business and Systems Research, 2019, vol. 13, issue 4, 404-418

Abstract: In this study, the structure of a service supply chain is analysed using social network analysis approach. Service supply chains consist of peoples and organisations connected in form of a network. The network is formed by the combination of ties between different players in the chain/network. These players are dependent upon each other and there exists flow of material or flow of information between players. Despite the longevity of the 'social networks' perspective, the product supply chains as well as the supply chain in services are less explored from the social network perspective. A case study on supply chain of property purchase has been discussed in this paper that is analysed with the help of social network analysis approach.

Keywords: service supply chain; social network analysis; SNA; systems; node level; network level. (search for similar items in EconPapers)
Date: 2019
References: Add references at CitEc
Citations:

Downloads: (external link)
http://www.inderscience.com/link.php?id=102548 (text/html)
Access to full text is restricted to subscribers.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:ids:ijbsre:v:13:y:2019:i:4:p:404-418

Access Statistics for this article

More articles in International Journal of Business and Systems Research from Inderscience Enterprises Ltd
Bibliographic data for series maintained by Sarah Parker ().