 How workplace bullying influences knowledge management processes: a developing country perspectiveAmir A. Abdulmuhsin, Hatem Ali Abdullah and Muhammad Farhan Basheer International Journal of Business and Systems Research, 2021, vol. 15, issue 3, 371-403 Abstract: This study aims to examine the mutual and complex relationship between WB and KM processes at universities and research institutes. A comprehensive framework for the proposed relationships between WB and KM processes has been developed by a review of the relevant literature, which consists of four fundamental constructs. Academics' perceptions on these constructs were captured using a five-point Likert scale. A total of 380 valid responses were collected, which were then analysed by employing using equation modelling. The results show that the occurrence of WB has a negative and significant effect (directly and indirectly) on all three KM processes (creation, sharing and utilisation) in the higher education sector in a developing country. A hypothetical framework for understanding the relationships between WB and KM processes has never been provided anywhere, let alone Iraq as a developing country in the Middle East. Thus, this work is novel and unique. Keywords: knowledge management; KM processes; KM systems and technologies; knowledge creation; knowledge sharing; knowledge utilisation; workplace bullying; higher education sector; developing countries. (search for similar items in EconPapers) Downloads: (external link) Related works: Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text Persistent link: https://EconPapers.repec.org/RePEc:ids:ijbsre:v:15:y:2021:i:3:p:371-403 Access Statistics for this article More articles in International Journal of Business and Systems Research from Inderscience Enterprises Ltd |
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