Does commuting drive employee turnover? A select case of women employed in the Indian retail industry

Pallavi Pandey

International Journal of Economics and Business Research, 2021, vol. 22, issue 2/3, 187-202

Abstract: Employee turnover is severe problem in the Indian retail industry. Although a good number of studies have focused on turnover models and theories they have rarely assessed effect of off job mechanisms on organisational outcomes. The present study tested a model that proposed commuting stress has direct and indirect effect on job satisfaction and intention to quit through inter-role conflicts among low wage working women in the Indian retail industry and thus the reduced participation. The findings indicated that commuting stress is directly and indirectly related to turnover intention and job satisfaction whereas; inter-role conflicts partially mediated the proposed relationships.

Keywords: commute stress; turnover intention; job satisfaction; Indian retail industry; women employees; inter-role conflicts; mediation. (search for similar items in EconPapers)
Date: 2021
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