Review on impact of corporate social responsibility on employee motivation, job satisfaction, and organisational commitment

Ankita Singh and Nirupa Lakshmi

International Journal of Electronic Finance, 2023, vol. 12, issue 4, 455-469

Abstract: Corporate social responsibility (CSR) is one of the most significant social elements that could affect an employee's commitment, engagement, and job happiness. It also serves as a foundation for shaping the attitudes and behaviours of employees. CSR is revolutionary because firms now realise they can grow by focusing on social issues and financial investments. Many companies have started to consider CSR principles to increase their competitiveness in the global market and market their products and services. CSR initiatives are regarded as crucial since they encourage and satiate employees. The review study results show that the relationship between organisational commitment, job satisfaction, and employee satisfaction can be effectively mediated by trust. Internal CSR was a second-order concept that included employment security, work environment, skill development, workforce diversity, work-life balance, concrete employee involvement, and empowerment. The study contributed a lot of essential knowledge and practical implementations, which should motivate firms and organisations to create programs that promote employee welfare and productivity.

Keywords: corporate social responsibility; CSR; employee commitment; employee satisfaction; financial investment; job happiness; job satisfaction; organisational commitment; employee performance; products; services. (search for similar items in EconPapers)
Date: 2023
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