The relationship between digital capital of internet banking and business performance

Chung-Chu Liu

International Journal of Electronic Finance, 2008, vol. 2, issue 1, 18-30

Abstract: Digital capital refers to the intangible assets gained through knowledge and relationships. The explosion of internet usage and funding initiatives in electronic banking has drawn the attention of researchers towards internet banking. Therefore, the purpose of this study is to explore the relationship between digital capital of internet banking and business performance in Taiwan. According to the results, the study shows that four dimensions of digital capital are partially significantly positive correlated with business performance. These results provide a structured framework for determining the key factors of digital capital in internet banking and can be applicable to benchmark a web-based organisation.

Keywords: digital capital; intellectual capital; internet banking; competitive advantage; e-commerce; websites; performance evaluation; business performance; electronic commerce; online banking; electronic banking; Taiwan; e-banking; electronic finance. (search for similar items in EconPapers)
Date: 2008
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