Enhancing automated teller machine with multi-lingual and multi-denominational software functionalities

Boluwaji A. Akinnuwesi, Faith-Michael E. Uzoka and Adetoba P. Obasa

International Journal of Electronic Finance, 2013, vol. 7, issue 2, 97-114

Abstract: In this study, we conceptualise a multi-lingual and multi-denominational software for automated teller machine (ATM). The purpose is to model an ATM that communicates in different pre-defined languages and dispenses cash in different denominations based on the customers' choices, thereby enhancing the ease of use by customers and reducing frustrations by rural dwellers. The architecture of the system was developed using the unified modelling language, whereas the prototype was developed using Java programming language for the front-end, and Oracle database management system as the back-end. The prototype was tested using some hypothetical data and was found to successfully mimic ATM transactions in the local Nigerian languages. The results of the study also point to an improvement in the user interface with icons and music being more friendly and welcoming to the local populace.

Keywords: multi-lingual ATMs; multi-denomination ATMs; automated teller machines; currency denomination; multi-lingual software; multi-denomination software; banking machines; cash withdrawals; customer service; user friendly ATMs; e-finance; electronic finance; rural communities; rural areas; unified modelling language; UML; Java; Oracle DBMS; Nigeria. (search for similar items in EconPapers)
Date: 2013
References: Add references at CitEc
Citations:

Downloads: (external link)
http://www.inderscience.com/link.php?id=57267 (text/html)
Access to full text is restricted to subscribers.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:ids:ijelfi:v:7:y:2013:i:2:p:97-114

Access Statistics for this article

More articles in International Journal of Electronic Finance from Inderscience Enterprises Ltd
Bibliographic data for series maintained by Sarah Parker ().