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Augmented and virtual reality effects on social responsibility in retail

Kaylyn Wenzel and Lauren Copeland

International Journal of Electronic Marketing and Retailing, 2022, vol. 13, issue 4, 425-442

Abstract: The purpose of this research is to understand how knowledge of social responsibility within the apparel industry creates a sense of social responsibility concern, which would lead to purchase intention, while being moderated with the use and perception of virtual reality (VR) and/or augmented reality (AR). An online survey of 214 Gen Z respondents was conducted to understand participants' thoughts and familiarity with AR/VR. Overall, it was found that AR and VR are tools Gen Z is willing to use within their shopping experience, if given more experience with it.

Keywords: social responsibility; augmented and virtual reality; consumer behaviour; Gen Z. (search for similar items in EconPapers)
Date: 2022
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