Information and communication technology application in supply chain management: a literature review

M.S. Narassima, Prashant R. Nair, S.P. Anbuudayasankar and K. Ganesh

International Journal of Enterprise Network Management, 2022, vol. 13, issue 3, 265-285

Abstract: A systematic review of the literature on the impact of information and communication technology (ICT) in supply chain management (SCM) has been presented in this study. The benefits of ICT deployment for SCM, the supply chain performance measures and constructs and SCM process reference models developed by supply chain council and global supply chain forum (GSCF) are presented. Several ICT tools that are widely deployed and emerging tools have been discussed. Also, the impacts of these ICT tools across various facets and echelons of the supply chain have been presented. Though it is well-known that ICT positively affects SCM performance and improves supply chain capabilities, the dearth of literature in the quantification of the impacts and a need for a generic framework for performance measurement of ICT deployment for SCM open avenues for further research.

Keywords: information and communication technology; ICT; supply chain management; SCM; supply chain performance measurement; supply chain operations reference; SCOR; supply chain metrics. (search for similar items in EconPapers)
Date: 2022
References: Add references at CitEc
Citations:

Downloads: (external link)
http://www.inderscience.com/link.php?id=125809 (text/html)
Access to full text is restricted to subscribers.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:ids:ijenma:v:13:y:2022:i:3:p:265-285

Access Statistics for this article

More articles in International Journal of Enterprise Network Management from Inderscience Enterprises Ltd
Bibliographic data for series maintained by Sarah Parker ().