Business process engineering: case studies

Ivan K.W. Lai, Ka Wing Lee and Walter W.C. Chung

International Journal of Enterprise Network Management, 2009, vol. 3, issue 1, 56-72

Abstract: Organisations are not independent of each other; however, they are interconnected to bring value to the marketplace. The dynamic and collaborative network of interconnected organisations is regarded as an extended enterprise (EE). The business process of the EE is the combination of sub-processes of individual partners to create value. It is designed to coordinate the information and material flows between individual enterprises. Therefore, the concept of EE is the collaborative business process between partner organisations that produces one or more outputs of value to the supply chain network. This study reviews the concepts of EE and business process, presents a business process model of the EE which can be used to understand, analyse and improve the business process of an EE, reports the case studies of the model, discusses the usage of the model and provides further research of the model.

Keywords: business process modelling; extended enterprise; case studies; business process engineering; collaboration; information flows; material flows; supply chain networks; supply chain management; SCM. (search for similar items in EconPapers)
Date: 2009
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