Factors affecting job performance within small indigenous retail businesses operating along the Irish border

Charles John McGuigan, Karen McGuigan and John Mallett

International Journal of Entrepreneurship and Small Business, 2015, vol. 26, issue 1, 43-60

Abstract: The aim of this study is to examine the relationship between workplace stress and work performance, with job satisfaction, motivation and innovation acting as possible mediators of this relationship. The sample comprises of 109 retail employees (22 males, 87 females) aged 18 to 61 years working in small indigenous retail businesses located in cross border counties of Derry (Northern Ireland) and Donegal (Republic of Ireland). MPlus (Muthén and Muthén, 1998-2009) is used to specify a model explaining the relationship between all factors. The results show significant direct effects of workplace stress on job satisfaction, motivation and innovation, with indirect effects evident for workplace stress on job performance. The results provide an interesting backdrop to discussions around employee effectiveness and productivity in indigenous SMEs in the current challenging economic climate.

Keywords: indigenous retailers; workplace stress; job performance; small business; small firms; innovativeness; economic downturn; recession; Ireland; border counties; Irish border; job satisfaction; motivation; innovation; employee effectiveness; productivity. (search for similar items in EconPapers)
Date: 2015
References: Add references at CitEc
Citations:

Downloads: (external link)
http://www.inderscience.com/link.php?id=71319 (text/html)
Access to full text is restricted to subscribers.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:ids:ijesbu:v:26:y:2015:i:1:p:43-60

Access Statistics for this article

More articles in International Journal of Entrepreneurship and Small Business from Inderscience Enterprises Ltd
Bibliographic data for series maintained by Sarah Parker ().